Chioma Mgbokwere, MD

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
249 Ratings
80 Comments

Originally from Nigeria, Dr. Chioma Mgbokwere is certified by the American Board of Internal Medicine and the American Board of Pediatrics. Dr. Mgbokwere has various clinical focuses that include general internal medicine and pediatrics, allergic reactions, childhood immunizations, diarrhea and vomiting with dehydration, allergy and asthma management, acute bronchial asthma, ADHD and  autism screening, adolescent medicine, sports physicals, ear piercing, newborn care, and newborn circumcisions.

Medical Education/Training

  • Residency - Internal Medicine and Pediatrics, Newark Beth Israel Medical Center
  • Internship - Internal Medicine and Pediatrics, Newark Beth Israel Medical Center
  • Medical School - Abia State University Faculty of Medicine

Articles:

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.8
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 30, 2020
I had lab scheduled for a Saturday and I called day before and was told that they were now closed on Saturday's. I was not notified. I was afraid to go to lab because I've been staying home to keep frozen m catching Covid 19. She told me I could go now to get blood work because there weren't very many people. When I got there they took my temperature by sticking thermometer in my mouth which made me very uncomfortable. there were 3 other ladies waiting in small waiting room. A young man walked in without getting screened and stood right next to me. I got up and waited in my car. When I went to see the doctor I waited 75 minutes in my car because the place was packed. They over schedule patients making the wait long. I have a good car with air conditioning, I don't know what I would have done without it. I like my doctor and there was no way to social distance from her in tiny room where she sees patients. The visit could have been done virtually without risk. I think that the doctor is taking too many chances with patients safety when it was not necessary. It was a 2 scary visits.
May 30, 2020
She was not friendly and in a hurry since I was the last patient. No conversation just told me what to do, get on scale, sit there, go wait in here.
May 30, 2020
I recommend Dr. Mgbokwere to my daughter and she is now her patient. She needs a better staff. Too many patients that creates high risk during Covid 19 pandemic.
May 30, 2020
They did have masks. I never saw hand washing. I saw the nurse use the spray I don't know if they cleaned the chairs I sat on or blood pressure equipment.
May 30, 2020
I do like the care my doctor gives. The wait is too long. My appointment was at 3:40 and I had get permission from my boss to leave work early at 3 pm to make it on time. I rushEd to get there to wait 75 minutes before I was seen.Poor service and inconvenient, but I need my medication so I'm at their mercy.
May 25, 2020
Everyone is always friendly and helpful. Have had good experience with Ms Hernandez also!
May 25, 2020
I was happy to see a strict screening process prior to entering the office.
May 25, 2020
Luz is always friendly and professional. She makes me feel comfortable.
May 25, 2020
Dr. Mgbokwere is the best! She's caring and listens to all of my concerns. I never feel rushed.
May 25, 2020
the front desk staff is professional and courteous. all of the staff wore face masks and used hand sanitizer before and after interacting with me and other patients.
May 25, 2020
Dr. Mgbokwere has a great staff. I've seen them help each other so patients don't have to wait.
May 25, 2020
I feel they took every precaution to keep me safe without delaying my appointment.
May 23, 2020
Good
May 23, 2020
Good
May 23, 2020
Good
May 23, 2020
Good
May 23, 2020
Good
May 23, 2020
Good
May 22, 2020
very good experience ...people are so prompt to help you and answers all my questions very good
May 22, 2020
I am so satisfied with the service of my provider
May 22, 2020
definitely I will 100% recomend this clinic to all my friends
May 22, 2020
The nurse that takes my initial vital is always super nice and professional.
May 22, 2020
I feel like at home. Great service..
May 22, 2020
The doctor is the best I have had. She is always straight to the point and pleasant to talk to.
May 22, 2020
Me and my wife are treated here and will try to get my parents to be seen here.
May 22, 2020
Never have to wait long.
May 21, 2020
always a good experience
May 21, 2020
no comments
May 21, 2020
none
May 19, 2020
All staff were patient, courteous, and well-informed.
May 18, 2020
Very professional and kind staff
May 18, 2020
Very friendly staff
May 18, 2020
Dr is very kind and very helpful
May 18, 2020
very efficient
May 17, 2020
so happy to see my doctor all the time and the new staff !
May 16, 2020
everyone was very helpful and courteous
May 15, 2020
had a wonderful first time experience
May 14, 2020
I'm really glad I chose this office! The folks are friendly and efficient. I also appreciate how seriously they are taking the virus and how they are handling bringing patients in. It feels safe.
May 13, 2020
good experience
May 13, 2020
good experiences
May 13, 2020
good experience
May 4, 2020
I have had Dr Mgbokwere as a PCM for a couple of years now. She is extremely kind and has amazing bedside manners. Her staff is always on top of things and they are very nice. They know how to handle insurance referrals and authorizations like no other Dr offices do. I am extremely pleased with Dr Mgbokwere and her team!!
May 2, 2020
Met outside the door, temp taken, questions asked, mask in place and only person in the waiting room. taken back and place in room. Dr. with mask. Thoughtful and considerate as always.
Apr 30, 2020
good
Apr 30, 2020
good
Apr 30, 2020
good
Apr 30, 2020
good
Apr 30, 2020
good
Apr 30, 2020
good
Apr 29, 2020
excellent patient care
Apr 23, 2020
no real conversation with assistant other than her telling me to weigh in etc
Apr 23, 2020
this visit was much more detailed then previous visits because of my health issue. other visits I have felt rushed.
Apr 11, 2020
I am diabetic and over 60 and on diaylis the Coronavirus is at 200 here so I take extra measure when I go anywhere. upon arrival at clinic everthing was heat all tafg wearing masks some patients not. then enter back to wait for Dr. a staff worker in back not wearing mask or gloves. mentioned it to Dr. lame excuse.
Apr 9, 2020
I am having trouble loggin in to my web portal
Apr 6, 2020
signed in receptionist took my information until about 20 minutes after I signed in
Apr 3, 2020
first time and awaiting lab results to see what she might need to do. that is why I scored lower than most.
Apr 2, 2020
so I get the idea of separating patients once inside the waiting area, but maybe let sick patients wait in their cars or put signs on the door so you know which side to stay on. I went in on the door where the sick patients wait and then after I went to the correct side I was asked to go back to that area to sign in and pay my copay. just felt a little uneasy about that experience.
Apr 2, 2020
very attentive and took notes
Apr 2, 2020
I have recommended Dr M to all my friends
Apr 2, 2020
live the fast service compared to any other medical office I've visited in the last 10 years!! love love love Dr M! she is awesome!
Mar 30, 2020
everyone was very pleasant . the Doctor who checked me out was very down to earth.
Mar 30, 2020
everyone was very attentive
Mar 30, 2020
all was good
Mar 30, 2020
good
Mar 30, 2020
pleasant visit
Mar 30, 2020
good!
Mar 27, 2020
While I love my doctor there is always a long wait from time of appointment to see the Dr. My time is valuable too.
Mar 25, 2020
Appreciated the accommodations provided during the Covid crisis
Mar 24, 2020
Its usually what I expect at any dr office
Mar 24, 2020
excellent service
Mar 24, 2020
Grear service
Mar 24, 2020
Excellent Doctor
Mar 21, 2020
good
Mar 21, 2020
good
Mar 21, 2020
good
Mar 21, 2020
good
Mar 21, 2020
good
Mar 21, 2020
good
Mar 18, 2020
I like that Dr. Chioma is very respectful and listens to you as a patient
Mar 18, 2020
This time wait time was more, but I understand it's due to the Coronavirus situation