Luis Guerra, MD

Internal Medicine

Luis Guerra MD

Book Online

Location

550 S. Mesa Hills Dr., Suite C-3
El Paso, TX 79912
P: (915) 532-1587

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
245 Ratings
74 Comments

Dr. Luis Guerra is a caring and compassionate internist and geriatrician committed to helping his patients enjoy a healthy lifestyle. Dr. Guerra is fluent in English and Spanish, and has been a part of the Texas Tech University Health Sciences Center faculty since 1994, helping to shape the physicians of tomorrow. Dr. Guerra has been practicing in El Paso since 1989, after completing his residency training at Texas Tech University Health Science Center.

Dr. Guerra is board certified by the American Board of Internal Medicine.

Medical Education/Training:

  • Fellowship: Development Fellowship, Michigan State University
  • Residency: Texas Tech University Health Science Center, El Paso, TX
  • Medical School: Ponce Medical School, Ponce, Puerto Rico

Professional Memberships:

  • American College of Physicians
  • American Heart Association
  • El Paso Diabetes Association
  • Association of Hospice Physicians

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.8
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Sep 23, 2019
All is excellent.
Sep 23, 2019
All good.
Sep 23, 2019
All good.
Sep 23, 2019
All good.
Sep 23, 2019
All good.
Sep 23, 2019
All good.
Sep 20, 2019
Good service
Sep 20, 2019
Consummate professional
Sep 20, 2019
understandable
Sep 17, 2019
Overall good experience, staff is always friendly & courteous. Scheduling is always easy through portal or phone.
Sep 17, 2019
Great experience, nurses & assistants very friendly, courteous and informative.
Sep 17, 2019
Provider is excellent, very pleased with his assessments of our illness and what we need to correct it and get us back to a healthy living. He is like part of a family. Very pleased with him, would never want to change providers.
Sep 17, 2019
Excellent for all the above, very satisfied with all their service.
Sep 17, 2019
Will most likely recommend to others. Staff is always quick to help and work together to make sure we are cared for correctly. Staff still hasn't fixed the approval for my insurance to have *Dr. Guerra as my provider. Would like to have this resolved as soon as possible.
Sep 17, 2019
Registration is quick wait time is sometimes long.
Sep 17, 2019
The staff is always nice and polite
Sep 17, 2019
Dr. Guerra is a "cut above" the normal, and exceptional Doctor and a professional that I truly feel comfortable with my health care needs!
Sep 17, 2019
Had an issue that I input on the health portal. Was very promptly answered and I am very pleased that they are on the "technical" side of the fence allowing electronic access regarding most all I need to deal with, real nice and well accepted from my point of view.
Sep 17, 2019
Efficient office
Sep 10, 2019
My appointment was cancelled twice. This was the third try.
Sep 10, 2019
If I had known I would have to wait an hour and a half, I would have gone back to work, worked for an hour, and then returned.
Sep 3, 2019
No complaints
Sep 3, 2019
all good
Sep 3, 2019
love dr. guerra
Sep 3, 2019
No complaints
Aug 27, 2019
Fast and friendly staff before and after meeting with the doctor.
Aug 27, 2019
Very professional staff who know how to handle patients and their concerns.
Aug 27, 2019
Years with provider because of professional demeanor.
Aug 27, 2019
Afternoon appointments seem to go smoothly with short wait times.
Aug 27, 2019
The service is excellent
Aug 27, 2019
The service and assistance is excellent
Aug 27, 2019
Dr. Luis Guerra has been my Dr. for over 15 years and I consider him a great person, with excellent knowledge of his profession.
Aug 27, 2019
Offices and private rooms are always clean and the staff looks very well.
Aug 27, 2019
Dr. Guerra and his staff provide a very professional service and care for the persons who have an appointment.
Aug 27, 2019
The waiting time is normal but the service is excellent
Aug 25, 2019
I never have had a problem.
Aug 25, 2019
I never have had a problem.
Aug 25, 2019
I never have had.
Aug 25, 2019
I never have had a problem.
Aug 25, 2019
I never have had a problem.
Aug 25, 2019
I never have had a problem.
Aug 24, 2019
Good experience
Aug 24, 2019
Good experience
Aug 24, 2019
Good experience
Aug 24, 2019
Good experience
Aug 24, 2019
Good experience
Aug 24, 2019
I set the appointment the same day and I knew I would be seen after the patients with appointments
Aug 15, 2019
I have been with this provider for years, he knows me well, I know him well he is the best!
Aug 15, 2019
Approx. 35 min.
Aug 15, 2019
I am sure receptionist probably answers the same questions but sometimes they speak so quickly you cannot understand what they are saying.
Aug 15, 2019
there were no delays to report
Aug 14, 2019
normal
Aug 14, 2019
none
Aug 14, 2019
He understands my conditions and explains my choices if any.
Aug 1, 2019
The staff is very professional.
Aug 1, 2019
*Dr. Guerra is kind and makes me feel welcome every time I go. He's thorough and explains my results.
Jul 25, 2019
When I go to see my doctor, I would like to be seen just by the doctor ( no students)
Jul 25, 2019
We lose too much time with the student
Jul 25, 2019
Alma is very helpful.
Jul 25, 2019
I did not get the name of the new nurse. She was not there last year. But he was very courteous and attentive.
Jul 25, 2019
Dr. Guerra has always been my best doctor.
Jul 25, 2019
Dr. Guerra was very thorough and explained things in detail.
Jul 24, 2019
I have never had a bad experience. Staff is extremely professional and attentive.
Jul 24, 2019
nurses as extremely friendly
Jul 24, 2019
Dr. Guerra is the best!
Jul 24, 2019
there were no delays but I'm sure had there been I would have been informed.
Jul 24, 2019
my doctor is very pleasant and caring. spent time explaining ways to improve my health.
Jul 20, 2019
almost met my threshold of waiting which is one hour
Jul 15, 2019
The staff in Dr. Guerras office were outstanding. Fast, courteous, and on time.
Jul 15, 2019
I'm elated with Dr. Guerra.
Jul 15, 2019
If it went too fast I would be concerned about the level of care. But the Dr. Took his time, and asked me all the right questions to understand my needs and how to proceed.
Jul 14, 2019
staff was polite and prompt
Jul 14, 2019
very pleasant experience
Jul 14, 2019
always provides a friendly and knowledgeable conference. am very pleased and satisfied with his service. I can easily voice any concerns